Shipping Informations

SHIPPING

STANDARD SHIPPING TIME FOR THE USA

We try to deliver as fast as we can: everybody wants its band asap.

There is usually 1 day for processing (some hours sometimes). Many bands are shipped with a 3 days delivery. These products have the 3 days delivery logo on the product page.

All the other products are usually delivered between 7 and 14 days, and are shipped from the US.

TRACKING

We usually use a system tracking and you will be notified of your tracking reference.  

 

PROCESSING TIME

We strive to offer same or next day shipping on all orders. In case we do not have your desired item in stock ready to go, please allow 3-7 business days for processing. This time is needed for us to make your item, pack and ship it.

SEPARATE SHIPMENTS

We do our best to only ship complete orders. However, in particular cases, your order can be split into 2 or more packages. This is caused by different manufacturing locations. In this case, you will be provided with two or more tracking numbers.

CUSTOMS FEES (FOR CLIENTS OUTSIDE THE USA)

In most cases, customs fees do not apply. Nevertheless, the customer is responsible for all customs fees should this happen. 

DELAYS

We offer 30-days order protection. If you don’t receive your order within 30 days since it was shipped, we will issue you a full refund or send you another item of the same model.

Please note the delays are very rare and they are mainly caused by the customs. We hope for your patience and understanding should this happen.

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